Carmen Black
Women's leather heel
Ultimate comfort with our Podiatrist-Designed Footbed
Carmen Black
Women's leather heel
Size Guide
- Size chart
- Sock size chart
- Perfect fit
- How to measure
| AU/NZ/US | EU | UK | FOOT LENGTH (INCH) | FOOT LENGTH (MM) |
|---|---|---|---|---|
| 5 | 35 | 2.5 | 8.7 | 221 |
| 6 | 36–37 | 3.5 | 9 | 229 |
| 6.5 | 37 | 4 | 9.2 | 233 |
| 7 | 37–38 | 4.5 | 9.4 | 238 |
| 7.5 | 38–39 | 5 | 9.5 | 242 |
| 8 | 39 | 5.5 | 9.7 | 246 |
| 8.5 | 39–40 | 6 | 9.9 | 250 |
| 9 | 40 | 6.5 | 10 | 255 |
| 9.5 | 41 | 7 | 10.2 | 259 |
| 10 | 41–42 | 7.5 | 10.4 | 263 |
| 11 | 42–43 | 8.5 | 10.7 | 272 |
| 12 | 44 | 9.5 | 11 | 280 |
| 13 | 45–46 | 10.5 | 11.4 | 288 |
| Size | Adult S (S/M) | Adult M (S/M) | Adult L (L/XL) | Adult XL (L/XL) |
|---|---|---|---|---|
| Ankle/Crew Socks - Women's | 5–9.5 | 5–9.5 | 10–13 | 10–13 |
| Ankle/Crew Socks - Men's | 7–8.5 | 7–8.5 | 9–15 | 9–15 |
| No Show Socks - Women's | 6–8 | 8.5–9.5 | 10–13 | NA |
A true, tailored fit. Piece together your perfectly tailored fit with our Sole Saver Pack®. The genius components found in your newly purchased shoes (two full-length footbeds, two half-length footbeds and two forefoot cushions to be exact) and complementary bag that come in every box of boots, sneakers and most flats for you to mix‑and‑match according to your needs. We created this pack because no two feet are the same— narrow, wide, bunioned or not—we want to help FRANKIE4 shoes fit every unique foot like a glove.
WIDE
|
NORMAL
|
NARROW
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WIDE FIT:If you have bunions, a neuroma, hammer toes or simply just wide feet—you’ll love our half-length footbed. These footbeds free up maximum volume in the front of the shoe. They also feature the same super-soft arch support as our full-length footbeds. Choosing our half-length footbed keeps shoes looking sleek and slimline, while cleverly creating space for feet to breathe.
NORMAL FIT:Foot not wide or narrow but somewhere in between? Try our full-length footbed. Designed with layered contouring to support your arch, cradle your heel, and cushion your forefoot. If they feel snug but not too tight, they’re just right.
NARROW FIT:Narrow feet? We’ve got you cosy and covered. Slip a forefoot cushion under the front of the full-length footbed, towards the front of the shoe to secure a more foot-hugging fit.
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Still unsure about the correct fit? We're here for you.
Reach out to our customer care team 7 days a week via email, social media or check out our FAQ
Product details
Elegance made to feel effortless, Carmen is the fashion-forward mule that blends timeless style with all-day comfort in classic Black. Set atop a lightweight, mid-height wedge and built with podiatrist-designed technology, our innovative LuxaLite® footbed is contoured and moulded with varying densities, delivering cushioned comfort exactly where you need it most. Finished with a sleek square toe, a hidden elastic gusset for a comfy fit, and a timeless cross-over leather upper, Carmen brings refined sophistication in a design made for everyday ease.
Features:
LuxaLite® footbed. Streamlined, podiatrist-designed, and contoured with varying densities for targeted cushioning and support.
Dual layer support & cushion system crafted to provide targeted cushioning and support for the foot.
Heel height: 55mm
Forefoot cushioning: 8mm
Leather upper, footbed cover and lining.
Specifications
- Upper Material: 100% Leather
- Toe Style: Square, Open
- Heel Shoe type: Mule heels
- Forefoot Cushioning: 8mm
- Heel Height: 55mm
- Heel Cover Material: Leather Veneer Stack
- Colour: Black
Care instructions:
We recommend applying a high-quality waterproofing spray before your first wear and periodically. Spot clean marks with a damp cloth using water only, and lay flat to dry to keep them looking their best.
Shipping & returns
Enjoy complimentary Ground Shipping on orders over $100 within the contiguous United States. See our shipping policy here.
Full-priced footwear can be returned within 30 days of receipt for a refund, exchange, or store credit, provided items are in as-new condition with original packaging. Customers returning for an exchange over $100 or for store credit receive a prepaid return label. Exchanges under $100 and refunds will incur a $10 return shipping fee deducted from the refund amount. See our return policy here.
Frequently asked questions
Frequently asked questions
Not Your Standard Shoe: Built-In Features
Podiatrist-Designed Footbed
Over two years in the making, LuxaLite® is a patented footbed design at the intersection of science and style, re-imagining a fashion silhouette and a better foundation than what traditional fashion heels offer.
LuxaLite® is a streamlined, podiatrist-designed footbed which is contoured and moulded with varying densities to deliver slimline, targeted cushioning and support without compromising on style. It has cushioning targeted where higher pressure is most common—this enables footbed compression where your foot craves it in a fashion heel.
150k 5-Star Reviews
Step up your shoe game with cloud-like comfort, unparalleled support, and on-trend styles. To date, we have received over 150,000+ verified buyer reviews with an average of 83% 5-star rating!
We welcome the feedback of our customers, after all, our footwear is designed for you to love. Following a purchase, we invite you to review your footwear.
Our designs are improving the quality of life for many women around the globe - the reviews speak for themselves.
Give 15% Off, Get $20
Join the FRANKIE4 referral program today. Share your unique referral link and your friend will receive 15% off their first pair*. When they order, you'll get $20 off your next full-priced footwear purchase*. Because real friends don't let friends wear uncomfy shoes. Grab your link and start sharing the comfort today —refer a friend here.
Responsible Leather Sourcing
We’re members of the Leather Working Group (LWG), the world’s leading responsible leather organisation. Over 90% of the leathers used in our styles come from LWG Gold Rated tanneries, with the remainder from LWG Silver Rated tanneries.
This reduces the use of toxic or hazardous substances, reduces pollution, and aids with water management.
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Customer Reviews
- BPBernadette P.Verified BuyerI recommend this productAge 55-64Area Of Profession Public Servant, Protective ServicesSize Purchased 12Rated 5 out of 5 stars1 week agoElegant and stylish
Beautiful soft slides. Great colour: will go with anything. Lovely comfortable shoes.
FitRated 0.0 on a scale of minus 2 to 2Small True to Size LargeWidthRated 0.0 on a scale of minus 2 to 2Narrow Standard WideWas this helpful? - KRKathleen R.Verified BuyerI recommend this productAge 55-64Size Purchased 7.5Rated 5 out of 5 stars1 week agoCarmen Tan
Very comfortable
FitRated 0.0 on a scale of minus 2 to 2Small True to Size LargeWidthRated 0.0 on a scale of minus 2 to 2Narrow Standard WideWas this helpful? - NJNicole J.Verified BuyerI recommend this productAge 55-64Area Of Profession Education & TrainingSize Purchased 9.5Rated 4 out of 5 stars2 weeks agoCarmen Tan
Beautiful-looking slide with a heel. I found them to be on the smaller side, but I have wider feet.
FitRated -1.0 on a scale of minus 2 to 2Small True to Size LargeWidthRated -1.0 on a scale of minus 2 to 2Narrow Standard WideWas this helpful? - KTKaren T.Verified BuyerI recommend this productAge 65+Area Of Profession HealthcareSize Purchased 10Rated 5 out of 5 stars3 weeks agoBeautiful
Love these haven’t had much of a chance to wear yet but they seem comfortable
FitRated 0.0 on a scale of minus 2 to 2Small True to Size LargeWidthRated 0.0 on a scale of minus 2 to 2Narrow Standard WideWas this helpful? - SLSue L.Verified BuyerI recommend this productAge 55-64Area Of Profession RetailSize Purchased 9Rated 5 out of 5 stars1 month agoCarmen Tan
Comfortable casual slip on
FitRated 0.0 on a scale of minus 2 to 2Small True to Size LargeWidthRated 0.0 on a scale of minus 2 to 2Narrow Standard WideWas this helpful?
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Product Related Collections
- Comfortable Women's Heels
- Comfortable Women's Summer Shoes
- Comfortable Women's Wedding Shoes
- Comfortable Women's Wedges
- Comfortable Women's Work Heels
- Formal Shoes for Women
- Roomy-Fit Women's Shoes
- Sale - Women's Heels
- Shop All FRANKIE4
- Snug-Fit Women's Shoes
- Walking Shoes for Women Over 50
- Women's Black and White Styles
- Women's Black Heels
- Women's Black Mules
- Women's Black Shoes
- Women's Black Strappy Heels
- Women's Black Wedges
- Women's Block Heels
- Women's Closed Toe Heels
- Women's Comfortable Mules
- Women's Comfortable Winter Shoes
- Women's Comfortable Work Shoes
- Women's Corporate Shoes
- Women's Designer Heels
- Women's Designer Platform Heels
- Women's Designer Shoes
- Women's Evening Shoes
- Women's Heels
- Women's Lace Up Shoes
- Women's LuxaLite® Collection
- Women's LuxaLite® Heels
- Women's Mid Heels
- Women's Mules
- Women's Mules
- Women's Nude Shoes
- Women's Open Toe Heels
- Women's Party Shoes
- Women's Platform Shoes
- Women's Pointed Toe Heels
- Women's Shoes for Heel Pain
- Women's Shoes for Morton's Neuroma
- Women's Shoes for Plantar Fasciitis
- Women's Shoes With Podiatrist-Designed Footbeds
- Women's Strappy Heels
- Women's Travel Shoes
- Women's Walking Shoes
- Women's Wedges