General
Terms of Service
To view our full Terms of Service, click here.
Return Policy
To view our Return Policy, see here.
Shop Pay and Klarna
Payment methods Shop Pay and Klarna are available only when order value is over $100 (exclusive of shipping).
Discount Codes and Promotional Periods
Discount codes are not valid for use during sale or promotional periods where products are discounted. In addition, discount codes cannot be combined with any other offer or used on bundled shoe sets.
The Healthcare Professional Giveback Program
By submitting the sign-up form, you are expressing your interest in receiving this offer. The offer is available for one complimentary pair of Nat II White. This offer is available from January 2024. FRANKIE4 reserves the right to end the offer at any time. A maximum of 5 pairs of Nat II White are available per health clinic or organization. A maximum of 1 pair of Nat II White is available per person. Complimentary pairs will be assigned based on the order of form submissions, ensuring priority for those who submit an entry first. FRANKIE4 may ask you to verify your profession and/or workplace prior to offering a complimentary pair. Complimentary pair cannot be re-sold, or returned for cash, refund, store credit, or voucher. Complimentary pair can be returned for a direct size-exchange (pending availability) by visiting the FRANKIE4 Bellevue Square Concept Store, provided the shoes are returned within 30-days in an unworn condition.
By submitting this form, you consent to receive electronic marketing messages (e.g. new products, sales, exclusive offers, events, and updates) from FRANKIE4 at the number and email provided, including messages sent by autodialer. Consent is not a condition of any purchase. Message and data rates may apply. Message frequency varies. You can unsubscribe at any time, to unsubscribe click the opt-out link. View our Privacy Policy and Terms of Service.
Promotions
GDAY USA—Gift Card
Gift Card can be redeemed using the unique code printed on the gift card, online at us.frankie4.com or in-store at Bellevue Square concept store.
Gift card is valid on footwear only (excludes gift cards).
Gift card will remain valid until full value has been redeemed, or expiry date 28 February 2025 is reached (whichever comes first).
When an eligible order is returned for a refund to original payment method, if the original payment method is Gift Card, the refund will be processed back onto the original Gift Card.
Gift Cards are not redeemable for cash and are treated as currency; they cannot be replaced if lost or stolen.
Shelf Talker Referral Discount
Definitions:
Discount is valid until 31 December 2024.
Discount is valid for use online at us.frankie4.com and in-store at Bellevue Square Concept Store.
Discount is valid for 15% of full-priced footwear only.
Discount is valid for one use per customer.
Use of Discount:
Discount code must be applied at the checkout, for offer to apply.
Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.
Discount cannot be redeemed for cash or backdated on other purchases.
Discount is available on full-priced footwear only and cannot be redeemed on gift cards, shoelaces, or socks.
Standard 30-day return policy applies.
Discounts and Vouchers
FRANKIE4 Review Coupon Offer
Below are the terms & conditions surrounding FRANKIE4 Product Review Coupon Offer. FRANKIE4 Footwear reserves the right to adjust these terms & conditions without prior notice.
Only one coupon ($25) will be issued per review. Review requests to online Customers are not guaranteed on all orders. Coupons are issued regardless of review content or star rating. Customers submitting reviews consent for these to be published on our website and to be used in our marketing. Coupon valid for footwear only. Coupon valid for current available stock only. $25 Coupons will be sent to customers who only wrote a review through the email sent to them. Coupons are valid for 30 days after the issue date. No extensions on coupon. Coupons are valid for one time use. Not redeemable for cash or store credit. Coupons are not to be used in conjunction with any other offer. Maximum of 1 coupon valid per pair of shoes purchased. Multiple coupons cannot be redeemed on the same pair of shoes purchased. Coupons can be used online or in-store at our concept stores. Coupon codes must be used at checkout online. Coupon code emails must be shown to staff when purchasing in store. Coupons are not valid to be used with our independent stockists. Coupon emails can be forwarded to friends and family as a gift. Coupon amount is not refundable in cash if purchased products are returned.
If you have YOTPO coupons from before this March 2020 update, you will be able to use before they expire.
Updated March 2020
FRANKIE4 Gift Cards
Gift Cards are available for purchase online at us.frankie4.com and in-store at FRANKIE4 Bellevue Square Concept Store. No discounts, offers, or other Gift Cards can be used when purchasing a Gift Card.
Gift Cards can be redeemed using the unique code, online at us.frankie4.com or in-store at FRANKIE4 Bellevue Square Concept Store. Gift Card is valid for 3 years from purchase, unique expiry listed on Gift Card.
Gift Cards remain valid until full value has been redeemed, or expiry date is reached (whichever comes first).
When an eligible order is returned for a refund to original payment method, if the original payment method is Gift Card, the refund will be processed back onto the original Gift Card.
Gift Cards are not redeemable for cash and are treated as currency; they cannot be replaced if lost or stolen.
FRANKIE4 Birthday Voucher
Offer valid for 30 days after sent date. Valid for one use only. Vouchers not redeemable for cash. Vouchers are not able to be extended. Available online at www.frankie4.com.au (please use unique code at checkout) or in store at our Concept Stores: 260 Moggill Rd, Indooroopilly QLD, 110 Maygar St, Windsor QLD or 686 Military Rd, Mosman NSW. Not in conjunction with any other offer, Vouchers acceptable on full price product only. Maximum of 1 coupon valid per pair of shoes purchased. Multiple coupons cannot be redeemed on the same pair of shoes purchased. Not valid at independent stockists. Voucher is redeemable off footwear only, cannot be used on socks or nail polish.
Health Professionals Privilege Program
Healthcare Professionals Privilege Program
Discount is valid for use online at FRANKIE4.com and in-store at FRANKIE4 Concept Stores.
Discount is valid for 15% off full-priced footwear only.
Discount is valid for multiple uses per customer.
Discount code must be applied at the checkout, for offer to apply.
Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.
Discount cannot be redeemed for cash or backdated on other purchases.
Discount is available on full-priced footwear only and cannot be redeemed on gift cards, shoelaces, or socks.
Standard 30-day return policy applies.
Educators Privilege Program
Educators Professionals Privilege Program
Discount is valid for use online at FRANKIE4.com and in-store at FRANKIE4 Concept Stores.
Discount is valid for 15% off full-priced footwear only.
Discount is valid for multiple uses per customer.
Discount code must be applied at the checkout, for offer to apply.
Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.
Discount cannot be redeemed for cash or backdated on other purchases.
Discount is available on full-priced footwear only and cannot be redeemed on gift cards, shoelaces, or socks.
Standard 30-day return policy applies.
American Australian Association—$100 Gift Cards
Gift card is valid for $100 off full-priced footwear styles only (excludes sale footwear, shoelaces, socks, gift-cards).
Gift card expires June 15, 2025.
Gift Card can be redeemed using the unique code printed on the gift card, online at us.frankie4.com or in-store at Bellevue Square concept store.
Gift card code is valid for one use only. Cannot be redeemed in conjunction with any other offer, discount, or promotion. Gift card cannot be redeemed for cash or backdated on other purchases.
Gift card is available on in-stock, full-priced footwear styles only, and cannot be redeemed on any other styles or products.
Standard 30-day return policy applies.
When an eligible order is returned for a refund to original payment method, and the original payment method is/contains Gift Card, the value of the Gift Card that was redeemed on the product being returned will be processed back onto the original Gift Card.
Gift Cards are not redeemable for cash and are treated as currency; they cannot be replaced if lost or stolen.
Modern Day Wife—$250 Voucher
Discount code is valid for $250 off full-priced footwear styles only (excludes sale footwear, shoelaces, socks, gift-cards).
Discount code expires September 30, 2024.
Discount code can be redeemed using the unique code printed on the flyer, online at us.frankie4.com or in-store at Bellevue Square concept store.
Discount code is valid for one use only. Cannot be redeemed in conjunction with any other offer, discount, or promotion. Discount code cannot be redeemed for cash or backdated on other purchases.
Discount code is available on in-stock, full-priced footwear styles only, and cannot be redeemed on any other styles or products.
Standard 30-day return policy applies.
Discount codes are not redeemable for cash and are treated as currency; they cannot be replaced if lost or stolen.
Modern Day Wife—20% Discount
Discount is valid from Friday June 28, 2024 – Midnight Monday September 30, 2024 (PST).
Discount is valid for use online (us.frankie4.com) or in-store at FRANKIE4 Bellevue Square Concept Store. Enter the discount code at the checkout or show voucher in-store to redeem on an eligible purchase.
Discount is valid for 20% off full-priced footwear only.
Discount is valid for one use per customer.
Use of Discount:
Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.
Discount cannot be redeemed for cash or backdated on other purchases.
Discount is available on full-priced footwear only and cannot be redeemed on any other styles or products.
Standard 30-day return policy applies.