General
Terms of Service
To view our full Terms of Service, click here.
Return Policy
To view our Return Policy, see here.
Shop Pay and Klarna
Payment methods Shop Pay and Klarna are available only when order value is over $100 (exclusive of shipping).
Limited Edition Collection
The products in the Limited Edition collection are produced in limited quantities and will be available only while stock lasts. We will not be restocking these items once they have sold out. The Limited Edition collection consist of the following products: Liberty Black Ltd Edt, Franklin Black Ltd Edt, Marlow Black Ltd Edt.
Each item in the Limited Edition collection is crafted with unique design elements, materials, or features that distinguish from our regular product line.
No discounts, promotional offers, or other offers are eligible for redemption towards the purchase of products within the Limited Edition collection. The pricing of these products is fixed and reflects their exclusivity and craftsmanship.
30-day return policy applies. If returning your shoes via post, the shoes and shoebox must be returned in the original external postage box to protect the product in transit.
Isla—Beach Slide
No discounts, promotional offers, or other offers are eligible for redemption towards the purchase of Isla. The pricing of these products is fixed and reflects their exclusivity.
Our standard 30-day return policy applies.
Refer a Friend Program
THESE TERMS AND CONDITIONS ("Terms") govern participation in the FRANKIE4 Refer a Friend Program ("Program") on us.frankie4.com. By participating, you agree to be bound by these Terms as well as FRANKIE4’s general Terms of Service and Privacy Policy.
1. Program Overview
1.1. The Program is is open to residents of the United States, aged 18 or older at the time of participation.
1.2. Under the Program, any customers (“Referrers”) can share a unique referral link (via our referral platform) to invite new customers (“Recipients”) to shop at us.frankie4.com.
1.3. The Program consists of two promotional periods:
- Launch Offer: From 5:00PM Monday 28 July 2025 (PDT) to 11:59PM Sunday 3 August 2025 (PDT), Recipients will receive a 25% Discount which can be redeemed on their first eligible purchase, and Referrers will receive a $20 Discount following a Successful Referral (as defined in Section 3.2). There will be a 48-hour Honour Period for Recipients to claim the 25% Discount (as defined in Section 5).
- Ongoing Offer: From 12:00AM Monday 4 August 2025 (PDT) until otherwise amended, Recipients will receive a 15% Discount which can be redeemed on their first eligible purchase, and Referrers will receive a $20 Discount following a Successful Referral (as defined in Section 3.2).
2. Eligibility
2.1 The Program is available only to individuals who:
- Are U.S. residents; and
- Are 18 years or older at participation.
2.2 The Program is not open to residents outside the U.S. A separate referral program is available for customers shopping via the Australian store (frankie4.com).
2.3 FRANKIE4 may verify eligibility and disqualify individuals who do not meet these criteria or who violate these Terms.
2.4. Referrers can be a new customer or existing FRANKIE4 customer.
2.5. Recipients must be new customers with no previous purchase history with FRANKIE4.
2.6. Referrals must be made using the official referral system located here, hosted by Okendo and authorised by FRANKIE4. Manual referrals or those conducted outside the designated system are ineligible.
3. Referral Rewards and Redemption
3.1. Recipient Rewards
a) Recipients who are referred during the Launch Period will receive a 25% Discount Code, valid for one use on full-priced footwear only (excludes Isla and Limited Edition collection). This Discount must be claimed and redeemed by 11:59PM Sunday 3 August 2025 (PDT), or within 48 hours of generation if the referral link is accessed during the honour period (see Section 5).
b) Recipients referred after the Launch Period will receive a 15% Discount Code, valid for one use on full-priced footwear only (excludes Isla and Limited Edition collection). This Discount will be valid for 30 days from the date of generation.
c) Discounts are non-transferable, cannot be redeemed for cash, and may not be combined with other offers, promotions, bundles, or discounts unless otherwise stated.
d) Discounts are valid for one use only.
e) Discounts are valid for new customers only, and cannot be redeemed by customers who have placed an order with FRANKIE4 before.
f) Discounts are valid in-store at FRANKIE4 Bellevue Square Concept Store or online at us.frankie4.com.
g) Discounts are valid towards full-priced footwear only (excludes Isla and Limited Edition) and cannot be redeemed towards shoelaces, socks, or gift-cards.
3.2. Referrer Rewards
a) Referrers will receive a $20 Discount only upon completion of a Successful Referral, defined as:
- The Recipient clicks the Referrer’s unique referral link; and
- The Recipient completes a purchase that is attributed to the referral link; and
- FRANKIE4 is able to verify and attribute the referral through its tracking systems.
b) The Discount code will be issued via email and will be valid for 90 days from the date of issue.
c) Discount codes are non-transferable and cannot be redeemed for cash.
d) Discount codes may be used in conjunction with the Professionals Privilege Offer (refer to separate Terms and Conditions for that program), but may not be used in conjunction with any other offer, promotion, or discount.
e) Discount codes are valid for one use only.
f) Discount codes are valid in-store at FRANKIE4 Bellevue Square Concept Store or online at us.frankie4.com.
g) Discount codes are valid towards full-priced footwear only (excludes Isla and Limited Edition) and cannot be redeemed towards shoelaces, socks, or gift-cards.
4. Tracking and Attribution
4.1. FRANKIE4 uses cookies and similar technologies to track referral activity. FRANKIE4 is not liable for untracked referrals due to technical limitations including, but not limited to, cookie blockers, browser settings, or incorrect usage of referral links.
4.2. Referrals must be made by the Referrer directly to the Recipient; use of referral links on coupon sites, deal aggregators, or paid media is strictly prohibited and may result in forfeiture of rewards.
5. Launch Offer Honour Period
5.1. Referral links shared before 11:59PM on Sunday 3 August 2025 (PDT) will remain eligible for the 25% discount if the Recipient:
- Accesses the referral link within 48-hours of the referral link being generated; and
- Redeems the generated discount code within 24 hours of its creation.
5.2. Referrals that do not meet both of the above conditions will automatically default to the ongoing 15% discount structure.
6. Emails & Consent
6.1 By submitting a referral through the FRANKIE4 Refer a Friend Program, Referrers confirm that they have obtained the consent of the Recipient (the referred friend) to provide their contact details to FRANKIE4 for the sole purpose of sending a one-time referral invitation.
6.2 FRANKIE4 will send a single email to the Recipient, informing them of the referral and the available offer. Where provided, the Referrer’s name will be included to identify the origin of the referral. The email will also include a link for the Recipient to access and redeem the referral offer. This one-time message is transactional in nature, and does not add the Recipient to marketing communications unless they actively opt in.
6.3 The Recipient’s contact information will not be used by FRANKIE4 beyond the delivery of the referral invitation, unless the Recipient independently chooses to engage with FRANKIE4 (for example, by clicking the offer link, creating an account, or subscribing to marketing communications).
6.4 Referral communications will comply with the CAN-SPAM Act of 2003. All referral emails will clearly identify FRANKIE4 as the sender, include the physical mailing address of our U.S. office, and contain a working unsubscribe mechanism.
6.5 If a referral is rejected (e.g. Recipient already a customer), FRANKIE4 may send a notification email solely to advise that the referral offer is unavailable. This message does not constitute marketing unless the Recipient opts in. This one-time message is transactional in nature, and does not add the Recipient to marketing communications unless they actively opt in.
6.6 If a Recipient requests or engages for their discount code (e.g. clicks link or signs up), FRANKIE4 may send a follow-up email containing the code. This communication is transactional, not marketing, and does not subscribe them to future marketing unless separate consent is provided.
6.7 FTC Endorsement Guidelines apply: any material connection (i.e. Referrer’s reward incentive) must be disclosed clearly to ensure transparent referrals.
7. Abuse and Fraud Prevention
7.1. FRANKIE4 reserves the right to disqualify any referrals or withhold rewards if, in its sole discretion, it determines that fraud, tampering, self-referrals, misuse, or other forms of manipulation have occurred.
7.2. Suspected or confirmed abuse of the Program may result in immediate termination of participation and the invalidation of all pending or previously issued rewards.
8. General Terms
8.1. FRANKIE4 reserves the right to modify, suspend, or terminate the Program, or these Terms, at any time and for any reason without prior notice.
8.2. Any changes will be effective immediately upon posting of revised Terms on the FRANKIE4 website. Continued participation in the Program after any such changes shall constitute your consent to such changes.
8.3. These Terms are governed by the laws of the State of Washington, United States, without regard to conflict of law principles. Any disputes arising under or in connection with the Program shall be subject to the exclusive jurisdiction of the state or federal courts located in King County, Washington.
9. Contact
For questions or concerns regarding the Refer a Friend Program, please contact our Customer Care Team at:
Email: info@frankie4.com
Live-Chat: us.frankie4.com/pages/customer-care
Phone: 8443644544
Mailing Address:
FRANKIE4 Footwear
2032 Bellevue Square
Bellevue, WA 98004
10. Legal Disclaimer
Nothing in these Terms limits any consumer rights you may have under applicable U.S. state or federal law. FRANKIE4 is committed to respecting your privacy and ensuring that all marketing and referral activities comply with relevant legislation, including the Federal Trade Commission Act, CAN-SPAM Act, and state consumer privacy laws.
By participating in this Program, you acknowledge and agree to FRANKIE4’s Terms of Service and Privacy Policy, including your rights to opt out, access, or delete personal data where applicable.
Discounts and Vouchers
Standard Discount Terms and Conditions
Discount codes, vouchers, and coupons are valid for the specified amount, specified usage period, and specified number of uses only. Expiry date will apply. See discount code/voucher/coupon for specific details.
Discount codes, vouchers, and coupons are valid for use online at us.frankie4.com and in-store at FRANKIE4 Bellevue Square Concept Store, unless otherwise specified.
Discount codes, vouchers, and coupons must be applied at the checkout, for offer to apply.
Discount codes, vouchers, and coupons cannot be redeemed in conjunction with any other offer, discount, or promotion.
Discount codes, vouchers, and coupons cannot be redeemed for cash or backdated on other purchases.
Discount codes, vouchers, and coupons are available on full-priced footwear only, excluding Isla and the Limited Edition collection (in some cases, discount codes, vouchers, and coupons are valid on selected products/range of styles only – this will be specified in the specific offer's Terms & Conditions). Cannot be redeemed on gift cards, shoelaces, or socks.
Unless otherwise stated, standard 30-day return policy applies.
FRANKIE4 Gift Cards
Gift Cards are available for purchase online at us.frankie4.com and in-store at FRANKIE4 Bellevue Square Concept Store. No discounts, offers, or other Gift Cards can be used when purchasing a Gift Card.
Gift Cards can be redeemed using the unique code, online at us.frankie4.com or in-store at FRANKIE4 Bellevue Square Concept Store. Gift Card is valid for 3 years from purchase, unique expiry listed on Gift Card.
Gift Cards remain valid until full value has been redeemed, or expiry date is reached (whichever comes first).
When an eligible order is returned for a refund to original payment method, if the original payment method is Gift Card, the refund will be processed back onto the original Gift Card.
Gift Cards are not redeemable for cash and are treated as currency; they cannot be replaced if lost or stolen.
First Purchase Offer
Discount is valid for use online at us.frankie4.com and in-store at FRANKIE4 Bellevue Square Concept Store.
Discount is valid for 10% off full-priced footwear only (excludes Isla, Limited Edition Collection, shoelaces, socks, and gift-cards).
Discount is valid for one use per customer and expires 30 days after receiving the discount.
Discount code must be applied at the checkout, for offer to apply.
Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.
Discount cannot be redeemed for cash or backdated on other purchases.
Standard 30-day return policy applies.
Review Coupon
Below are the terms & conditions surrounding FRANKIE4 Product Review Coupon Offer. FRANKIE4 Footwear reserves the right to adjust these terms & conditions without prior notice.
Only one coupon ($30) will be issued per review. Review requests to online Customers are not guaranteed on all orders. Coupons are issued regardless of review content or star rating. Customers submitting reviews consent for these to be published on our website and to be used in our marketing. Coupon valid for full-priced footwear only (excludes Isla and the Limited Edition collection). Coupon valid for current available stock only. $30 Coupons will be sent to customers who only wrote a review through the email sent to them. Coupons are valid for 60 days after the issue date. No extensions on coupon. Coupons are valid for one time use. Not redeemable for cash or store credit. Coupons are not to be used in conjunction with any other offer. Maximum of 1 coupon valid per pair of shoes purchased. Multiple coupons cannot be redeemed on the same pair of shoes purchased. Coupons can be used online (us.frankie4.com) or in-store at our Bellevue Square Concept Store. Coupon codes must be used at checkout online. Coupon code emails must be shown to staff when purchasing in store. Coupons are not valid to be used with our independent stockists. Coupon emails can be forwarded to friends and family as a gift. Coupon amount is not refundable in cash if purchased products are returned.
Birthday Voucher
Discount is valid for use online at us.frankie.com and in-store at Bellevue Square Concept Stores.
Discount is valid for $25 off full-priced footwear only (excludes Isla and the Limited Edition collection) and cannot be redeemed towards shoelaces, socks, or gift cards.
Discount is valid for one use per customer and expires 30 days after date of issue.
Discount code must be applied at the checkout, for offer to apply.
Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.
Discount cannot be redeemed for cash or backdated on other purchases.
Standard 30-day return policy applies.
Health Professionals Privilege Program
Healthcare Professionals Privilege Program
Discount is valid for use online at us.frankie4.com and in-store at Bellevue Square Concept Store.
Discount is valid for 15% off full-priced footwear only (excludes Isla and the Limited Edition collection).
Discount is valid for multiple uses per customer.
Discount code must be applied at the checkout, for offer to apply.
Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.
Discount cannot be redeemed for cash or backdated on other purchases.
Discount is available on full-priced footwear only (excludes Isla and the Limited Edition collection) and cannot be redeemed on gift cards, shoelaces, or socks.
Standard 30-day return policy applies.
Educators Privilege Program
Educators Professionals Privilege Program
Discount is valid for use online at us.frankie4.com and in-store at Bellevue Square Concept Store.
Discount is valid for 15% off full-priced footwear only (excludes Isla and the Limited Edition collection).
Discount is valid for multiple uses per customer.
Discount code must be applied at the checkout, for offer to apply.
Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.
Discount cannot be redeemed for cash or backdated on other purchases.
Discount is available on full-priced footwear only (excludes Isla and the Limited Edition collection) and cannot be redeemed on gift cards, shoelaces, or socks.
Standard 30-day return policy applies.
Passport Unlimited
Overview:
Discount is valid for 20% off RRP of full-priced footwear styles (excludes Limited Edition collection, Isla, shoelaces, socks, and gift-cards).
Discount is valid for one use until 11:59PM (PST) Wednesday 31 December 2025.
Discount is valid for use online at http://us.frankie4.com and in-store at FRANKIE4 Bellevue Square Concept Store.
Discount code can be redeemed one time per customer.
Use of Discount:
Discount code must be applied at the checkout for offer to apply.
Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.
Discount cannot be redeemed for cash or backdated on other purchases.
Discount is available on full-priced footwear styles only (excludes Limited Edition collection, Isla, shoelaces, socks, and gift-cards) and cannot be redeemed on any other styles or products.
Standard 30-day return policy applies.
Reconnect with 20% Off
Definitions
"Promoter" of this Offer is Frankie4 Footwear USA Limited, 120 W Ewing St Ste #140 Seattle, WA 98119, https://us.frankie4.com.
“We”, “Our” and “FRANKIE4” means Frankie4 Footwear USA Limited, 120 W Ewing St Ste #140 Seattle, WA 98119, https://us.frankie4.com.
"Promotion Period" is 9AM Sunday 21 September 2025 – 11:59PM Sunday 28 September 2025 (PDT).
"Offer" or "Promotion" means the offer available during the Promotion Period, as outlined in these Terms and Conditions.
"Eligible Customer" and "Eligible Customers" means the customers who are eligible to receive the unique discount and redeem this Offer, as outlined in Eligibility within these Terms and Conditions.
"Discount Code" is the discount code that must be used at checkout for the Offer to apply.
"Terms" means these Terms and Conditions.
Overview
The Offer is for Eligible Customers only, and is a discount code valid for 20% off full-priced footwear excluding Isla and Limited Edition collection. The Offer is applied via a unique discount code which will be provided directly to Eligible Customers via Email, SMS, and Paid Advertising throughout the Promotion Period. This offer is non-transferable and may only be redeemed by the original recipients of the email communication.
Eligibility
This Offer is available exclusively to select Eligible Customers who have been identified based on their engagement history with FRANKIE4. Eligible Customers are determined based on criteria set by FRANKIE4, such as purchase history, account activity, or marketing engagement. These criteria are applied at FRANKIE4’s sole discretion.
Discount Redemption
The Discount code received by Eligible Customers (via Email, SMS, or Paid Marketing) must be applied at the checkout for the Offer to apply. Ensure you've entered your email address at the checkout before you enter the Discount code. The Discount is valid online at https://us.frankie4.com or in-store at FRANKIE4's Bellevue Square Concept Store only. The Discount is valid for redemption by Eligible Customers only. The Discount is valid for one use per Eligible Customer only. The Discount is valid throughout the Promotion Period only. Discount cannot be backdated or applied to previous purchases. No rainchecks available for this Offer. Offer is not valid in conjunction with any other offer, discount, or promotion.
Products purchased with the 20% Discount applied are eligible for return under our standard return policy (see here).
BSQ Fashion Week | $25 Voucher
Overview:
Gift Voucher is valid for recipients of BSQ Fashion Week Swag Bags (October 2025) only.
Gift Voucher is valid for $25 off any full-priced footwear purchase, excludes: Limited Edition, Isla, shoelaces, socks, and gift cards ("Eligible Purchase").
Gift Voucher is valid for redemption in-store at FRANKIE4's Bellevue Square Concept Store only.
Gift Voucher can be redeemed throughout FRANKIE4's Bellevue Square Concept Store trading hours until close of business (9PM PDT) Friday 31 October 2025.
Gift Voucher can be redeemed a maximum of once per customer.
Gift Voucher cannot be redeemed for cash, refund, or backdated on other purchases.
Standard 30-day return policy applies.
Use of Discount:
To redeem your Gift Voucher, simply present it in-store at FRANKIE4's Bellevue Square Concept Store when making an Eligible Purchase.
Gift Voucher cannot be redeemed in conjunction with any other offer, discount, or promotion.
Promotions
Upsell Offers at Cart
Definitions
“We”, “Our” or “Us” means Frankie4 Footwear USA Limited, 120 W Ewing St Ste #140 Seattle, WA 98119, https://us.frankie4.com.
“Customer” means any person who purchases goods from FRANKIE4 footwear.
“Promotion” means the offers available as outlined in these Terms and Conditions.
Promotion
This Promotion offers a curated range of discounted products at the checkout, available exclusively when a Customer purchases a full-priced style concurrently.
The styles offered within this Promotion are subject to change at any time at Our discretion.
The discounts of styles offered within this Promotion are subject to change at any time at Our discretion.
No backdating of previous styles or discounts is available.
Only the styles shown within this Promotion at the checkout are available within this Promotion. Discounts cannot be extended to other styles that are not shown in this Promotion.
The Promotion may be altered or withdrawn entirely at Our discretion without prior notice. The Promotion has no set end date and not available forever.
Return conditions apply to all purchases made under this promotion, as outlined in our Sale Items Return Policy.
This Promotion is not available in conjunction with any other offer, discount, or promotion.
We reserve the right to amend these Terms and Conditions at any time without prior notice
BSQ Fashion Week | In-Store VIP Event
Schedule
"Promoter" of this Promotion is Frankie4 Footwear USA Limited, NE 8th Street and Bellevue Way, Bellevue, Washington 98004, https://us.frankie4.com.
“We”, “Our”, “Us” or "FRANKIE4" means Frankie4 Footwear USA Limited.
“Promotion” or "Offer" means all sale offers available during the Promotion Period.
"Promotion Period" is 5pm - 8pm Thursday 25 September 2025 (PDT).
"Attendee" or "Attendees" means any person who has secured a ticket to the Event via the Eventbrite page (https://www.eventbrite.com.au/e/frankie4-fall-winter-in-store-event-seattle-tickets-1648876135909). Attendees must be 21 years of age or older.
"Eligible Order" is any single order (transaction) which consists of at least 1 pairs of full-priced footwear styles (excludes Limited Edition styles, Isla, shoelaces, socks, gift-cards), placed in-store at FRANKIE4's Bellevue Square Concept Store during the Promotion Period.
"Terms" or "Terms and Conditions" means these Terms and Conditions. These Terms and Conditions will prevail to the extent of any inconsistency between these Terms and Conditions and any other published material. By participating in the Promotion, you accept these Terms and Conditions. Purchases not made in accordance with these Terms and Conditions will not be eligible for the Promotion.
Event Overview
This Event is an invite only event, Attendees must secure their ticket via the Eventbrite page: https://www.eventbrite.com.au/e/frankie4-fall-winter-in-store-event-seattle-tickets-1648876135909. The Event will be hosted by Dawn Parsons (https://www.instagram.com/partytildawn/). Refreshments and light catering will be available for Attendees, at the Event.
The below Offer will be available for purchases made at the Event, see "Offer" for more information.
The Event will be held at FRANKIE4's Bellevue Square Concept Store: 2032 Bellevue Square Bellevue, WA 98004. Located on level 2, across from Lady M.
Offer
Customers who purchase any 1 pair of full-price footwear (excludes Limited Edition styles, Isla, shoelaces, socks, gift-cards) in-store at FRANKIE4 Bellevue Square Concept Store during the Promotion Period, will receive 15% off the RRP of the 1 pair.
Customers who purchase any 2 pairs of full-price footwear (excludes Limited Edition styles, Isla, shoelaces, socks, gift-cards) in the same transaction, in-store at FRANKIE4 Bellevue Square Concept Store during the Promotion Period, will receive 20% off the RRP of the 2 pairs.
Customers who purchase any 3 or more pairs of full-price footwear (excludes Limited Edition styles, Isla, shoelaces, socks, gift-cards) in the same transaction, in-store at FRANKIE4 Bellevue Square Concept Store during the Promotion Period, will receive 25% off the RRP of the 3 or more pairs.
Discount will not be applied to any other products in the order, and will only be applied to full-price footwear (excluding Limited Edition styles and Isla) within an Eligible Order.
This Promotion is available in-store at FRANKIE4 Bellevue Square Concept Store only, and is not available online or at independent stockists.
This Promotion is available on full-price footwear styles (excluding Limited Edition styles and Isla) that are available at the time of purchase. No rainchecks or backdating available for this Promotion.
This Promotion is not available in conjunction with any other offer, discount, or promotion.
Return Policy
Styles discounted 15–25% off: Sales under this offer are eligible for a return as per our standard policy. Provided the shoes are returned within 30 days in their as new and unworn condition, a return is eligible for an exchange, store credit, or refund. A return shipping fee may apply.
Stock Availability
All offers during the Promotion Period are available while stocks last. We are unable to hold stock aside during the Promotion Period. No rainchecks or backdating available for this Promotion.
BSQ Fashion Week | In-Store Spend & Save
Schedule
"Promoter" of this Promotion is Frankie4 Footwear USA Limited, NE 8th Street and Bellevue Way, Bellevue, Washington 98004, https://us.frankie4.com.
“We”, “Our”, “Us” or "FRANKIE4" means Frankie4 Footwear USA Limited.
“Promotion” means all sale offers available during the Promotion Period.
"Promotion Period" for FRANKIE4 Bellevue Square Concept Store is during store operating hours between Friday 26 September 2025 – Sunday 5 October 2025.
“Customer” means any person who purchases good from FRANKIE4 ("Promoter").
"Eligible Order" is any single order (transaction) which consists of at least 1 pairs of full-priced footwear styles (excludes Limited Edition styles, Isla, shoelaces, socks, gift-cards), placed in-store at FRANKIE4's Bellevue Square Concept Store during the Promotion Period.
"Terms" or "Terms and Conditions" means these Terms and Conditions. These Terms and Conditions will prevail to the extent of any inconsistency between these Terms and Conditions and any other published material. By participating in the Promotion, you accept these Terms and Conditions. Purchases not made in accordance with these Terms and Conditions will not be eligible for the Promotion.
Promotion Details
Customers who purchase any 1 pair of full-price footwear (excludes Limited Edition styles, Isla, shoelaces, socks, gift-cards) in-store at FRANKIE4 Bellevue Square Concept Store during the Promotion Period, will receive 15% off the RRP of the 1 pair.
Customers who purchase any 2 pairs of full-price footwear (excludes Limited Edition styles, Isla, shoelaces, socks, gift-cards) in the same transaction, in-store at FRANKIE4 Bellevue Square Concept Store during the Promotion Period, will receive 20% off the RRP of the 2 pairs.
Customers who purchase any 3 or more pairs of full-price footwear (excludes Limited Edition styles, Isla, shoelaces, socks, gift-cards) in the same transaction, in-store at FRANKIE4 Bellevue Square Concept Store during the Promotion Period, will receive 25% off the RRP of the 3 or more pairs.
Discount will not be applied to any other products in the order, and will only be applied to full-price footwear (excluding Limited Edition styles and Isla) within an Eligible Order.
This Promotion is available in-store at FRANKIE4 Bellevue Square Concept Store only, and is not available online or at independent stockists.
This Promotion is available on full-price footwear styles (excluding Limited Edition styles and Isla) that are available at the time of purchase. No rainchecks or backdating available for this Promotion.
This Promotion is not available in conjunction with any other offer, discount, or promotion.
Return Policy
Styles discounted 15–25% off: Sales under this offer are eligible for a return as per our standard policy. Provided the shoes are returned within 30 days in their as new and unworn condition, a return is eligible for an exchange, store credit, or refund. A return shipping fee may apply.
Stock Availability
All offers during the Promotion Period are available while stocks last. We are unable to hold stock aside during the Promotion Period. No rainchecks or backdating available for this Promotion.
BSQ Fashion Week | In-Store VIP Event
Schedule
"Promoter" of this Promotion is Frankie4 Footwear USA Limited, NE 8th Street and Bellevue Way, Bellevue, Washington 98004, https://us.frankie4.com.
“We”, “Our”, “Us” or "FRANKIE4" means Frankie4 Footwear USA Limited.
“Promotion” or "Offer" means all sale offers available during the Promotion Period.
"Promotion Period" is 5pm - 8pm Thursday 25 September 2025 (PDT).
"Attendee" or "Attendees" means any person who has secured a ticket to the Event via the Eventbrite page (https://www.eventbrite.com.au/e/frankie4-fall-winter-in-store-event-seattle-tickets-1648876135909). Attendees must be 21 years of age or older.
"Eligible Order" is any single order (transaction) which consists of at least 1 pairs of full-priced footwear styles (excludes Limited Edition styles, Isla, shoelaces, socks, gift-cards), placed in-store at FRANKIE4's Bellevue Square Concept Store during the Promotion Period.
"Terms" or "Terms and Conditions" means these Terms and Conditions. These Terms and Conditions will prevail to the extent of any inconsistency between these Terms and Conditions and any other published material. By participating in the Promotion, you accept these Terms and Conditions. Purchases not made in accordance with these Terms and Conditions will not be eligible for the Promotion.
Event Overview
This Event is an invite only event, Attendees must secure their ticket via the Eventbrite page: https://www.eventbrite.com.au/e/frankie4-fall-winter-in-store-event-seattle-tickets-1648876135909. The Event will be hosted by Dawn Parsons (https://www.instagram.com/partytildawn/). Refreshments and light catering will be available for Attendees, at the Event.
The below Offer will be available for purchases made at the Event, see "Offer" for more information.
The Event will be held at FRANKIE4's Bellevue Square Concept Store: 2032 Bellevue Square Bellevue, WA 98004. Located on level 2, across from Lady M.
Offer
Customers who purchase any 1 pair of full-price footwear (excludes Limited Edition styles, Isla, shoelaces, socks, gift-cards) in-store at FRANKIE4 Bellevue Square Concept Store during the Promotion Period, will receive 15% off the RRP of the 1 pair.
Customers who purchase any 2 pairs of full-price footwear (excludes Limited Edition styles, Isla, shoelaces, socks, gift-cards) in the same transaction, in-store at FRANKIE4 Bellevue Square Concept Store during the Promotion Period, will receive 20% off the RRP of the 2 pairs.
Customers who purchase any 3 or more pairs of full-price footwear (excludes Limited Edition styles, Isla, shoelaces, socks, gift-cards) in the same transaction, in-store at FRANKIE4 Bellevue Square Concept Store during the Promotion Period, will receive 25% off the RRP of the 3 or more pairs.
Discount will not be applied to any other products in the order, and will only be applied to full-price footwear (excluding Limited Edition styles and Isla) within an Eligible Order.
This Promotion is available in-store at FRANKIE4 Bellevue Square Concept Store only, and is not available online or at independent stockists.
This Promotion is available on full-price footwear styles (excluding Limited Edition styles and Isla) that are available at the time of purchase. No rainchecks or backdating available for this Promotion.
This Promotion is not available in conjunction with any other offer, discount, or promotion.
Return Policy
Styles discounted 15–25% off: Sales under this offer are eligible for a return as per our standard policy. Provided the shoes are returned within 30 days in their as new and unworn condition, a return is eligible for an exchange, store credit, or refund. A return shipping fee may apply.
Stock Availability
All offers during the Promotion Period are available while stocks last. We are unable to hold stock aside during the Promotion Period. No rainchecks or backdating available for this Promotion.
A Tailored Experience—$350 Gift Voucher Giveaway
1. Eligibility: A Tailored Experience Giveaway (the "Giveaway") is open only to those who sign up at the online giveaway page and who are at least 21+ years old at the time of entry. The giveaway is open to the legal residents of the United States, excluding Rhode Island residents, and is void where prohibited by law. Employees of FRANKIE4 (the "Sponsor") their respective affiliates, subsidiaries, advertising and promotion agencies, suppliers and their immediate family members and/or those living in the same household of each are not eligible to participate in the Giveaway. The Giveaway is subject to all applicable federal, state and local laws and regulations. Void where prohibited.
2. Agreement to Rules: By participating, you agree to be fully unconditionally bound by these Rules, and you represent and warrant that you meet the eligibility requirements set forth herein. In addition, you agree to accept the decisions of FRANKIE4, as final and binding as it relates to the content. The Giveaway is subject to all applicable federal, state and local laws.
3. Giveaway Period: Entries will be accepted online starting at 7:30PM (PDT) on Monday 29 September 2025 and ends at 11:59PM (PDT) on Sunday 5 October 2025. All online entries must be received by 11:59PM Sunday 5 December 2025. All times are (GMT-07:00) Pacific Time (US & Canada).
4. How to Enter: The Giveaway must be entered by completing the survey questions using the online form provided on https://us.frankie4.com/pages/a-tailored-experience. The entry must fulfil all Giveaway requirements, as specified, to be eligible to win a prize. Entries that are not complete or do not adhere to the rules or specifications may be disqualified at the sole discretion of FRANKIE4. You may enter the giveaway once only and you must fill in the information requested. You may not enter more times than indicated by using multiple e-mail addresses, identities or devices in an attempt to circumvent the rules. If you use fraudulent methods or otherwise attempt to circumvent the rules your submission may be removed from eligibility at the sole discretion of FRANKIE4. There is a limit of one (1) entry per person during the Giveaway Period.
5. Prizes: The prize is a $350 USD FRANKIE4 Voucher (expires 30/06/2026). You are not guaranteed to win a prize and your chance of winning is dependent on the total number of eligible entries received. The specifics of the prize shall be solely determined by the Sponsors. No cash or other prize substitution permitted except at Sponsor's discretion. The prize is nontransferable. Any and all prize related expenses, including without limitation any and all federal, state, and local taxes shall be the sole responsibility of the winner. No substitution of prize or transfer/assignment of prize to others or request for the cash equivalent by winners is permitted. Acceptance of prize constitutes permission for FRANKIE4 to use winner's name, likeness, and entry for purposes of advertising and trade without further compensation, unless prohibited by law.
6. Odds: The odds of winning depend on the number of eligible entries received.
7. Winner selection and notification: The Winner of the Giveaway will be selected in a random drawing under the supervision of the Sponsors. The Winner will be notified via e-mail to the e-mail address they entered the Giveaway with within five (5) days following the winner selection. FRANKIE4 shall have no liability for a winner's failure to receive notices due to winners' spam, junk e-mail or other security settings or for winners' provision of incorrect or otherwise non-functioning contact information. If the selected winner cannot be contacted, is ineligible, fails to claim the prize within 15 days from the time award notification was sent, or fails to timely return a completed and executed declaration and releases as required, prize may be forfeited and an alternate winner selected. The receipt by winner of the prize offered in this Giveaway is conditioned upon compliance with any and all federal and state laws and regulations. ANY VIOLATION OF THESE OFFICIAL RULES BY ANY WINNER (AT SPONSOR'S SOLE DISCRETION) WILL RESULT IN SUCH WINNER'S DISQUALIFICATION AS WINNER OF THE GIVEAWAY AND ALL PRIVILEGES AS WINNER WILL BE IMMEDIATELY TERMINATED.
8. Rights Granted by you: By entering this content you understand that FRANKIE4, anyone acting on behalf of FRANKIE4, or their respective licensees, successors and assigns will have the right, where permitted by law, without any further notice, review or consent to print, publish, broadcast, distribute, and use, worldwide in any media now known or hereafter in perpetuity and throughout the World, your entry, including, without limitation, the entry and winner's name (first name and initial of surname), state of residence, or statements about the Giveaway, and biographical information as news, publicity or information and for trade, advertising, public relations and promotional purposes without any further compensation.
9. Terms: FRANKIE4 reserves the right, in its sole discretion to cancel, terminate, modify or suspend the Giveaway should (in its sole discretion) a virus, bugs, non-authorized human intervention, fraud or other causes beyond its control corrupt or affect the administration, security, fairness or proper conduct of the Giveaway. In such case, FRANKIE4 may select the recipients from all eligible entries received prior to and/or after (if appropriate) the action taken by FRANKIE4. FRANKIE4 reserves the right at its sole discretion to disqualify any individual who tampers or attempts to tamper with the entry process or the operation of the Giveaway or website or violates these Terms & Conditions.
FRANKIE4 has the right, in its sole discretion, to maintain the integrity of the Giveaway, to void votes for any reason, including, but not limited to; multiple entries from the same user from different IP addresses; multiple entries from the same computer in excess of that allowed by Giveaway rules; or the use of bots, macros or scripts or other technical means for entering. Any attempt by an entrant to deliberately damage any web site or undermine the legitimate operation of the Giveaway may be a violation of criminal and civil laws and should such an attempt be made, FRANKIE4 reserves the right to seek damages from any such person to the fullest extent permitted by law.
By entering the Giveaway, you consent to receiving email marketing messages from FRANKIE4 at the email address provided by you in the entry form. You can unsubscribe at any time by clicking the opt-out link.
10. Limitation of Liability: By entering you agree to release and hold harmless FRANKIE4 and their subsidiaries, affiliates, advertising and promotion agencies, partners, representatives, agents, successors, assigns, employees, officers and directors from any liability, illness, injury, death, loss, litigation, claim or damage that may occur, directly or indirectly, whether caused by negligence or not, from (i) such entrant's participation in the Giveaway and/or his/her acceptance, possession, use, or misuse of any prize or any portion thereof, (ii) technical failures of any kind, including but not limited to the malfunctioning of any computer, cable, network, hardware or software; (iii) the unavailability or inaccessibility of any transmissions or telephone or Internet service; (iv) unauthorized human intervention in any part of the entry process or the Promotion; (v) electronic or human error which may occur in the administration of the Promotion or the processing of entries.
11. Disputes: THIS GIVEAWAY IS GOVERNED BY THE LAWS OF United States AND Washington, WITHOUT RESPECT TO CONFLICT OF LAW DOCTRINES. As a condition of participating in this Giveaway, participant agrees that any and all disputes which cannot be resolved between the parties, and causes of action arising out of or connected with this Giveaway, shall be resolved individually, without resort to any form of class action, exclusively before a court located in Washington having jurisdiction. Further, in any such dispute, under no circumstances will participant be permitted to obtain awards for, and hereby waives all rights to claim punitive, incidental, or consequential damages, including reasonable attorneys' fees, other than participant's actual out-of-pocket expenses (i.e. costs associated with entering this Giveaway), and participant further waives all rights to have damages multiplied or increased.
12. Privacy Policy: Information submitted with an entry is subject to FRANKIE4's Privacy Policy.
13. Winners List: For the name of the winner, please contact us at info@frankie4.com and in the body of the email type 'Please e-mail me the winners' list for the FRANKIE4 A Tailored Experience—$350 Gift Voucher Giveaway.
14. Sponsor: The Sponsor of the Giveaway is FRANKIE4, 1120 W Ewing St Ste 140 Seattle, WA 98119, United States.
15. This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook, Twitter, Youtube, Pinterest, LinkedIn or Google. You understand that you are providing your information to the owner of this Giveaway and not to Facebook, Twitter, Youtube, Pinterest, LinkedIn or Google.