To view our full Terms of Service, click here.

To view our Return Policy, see here. 

Payment methods Shop Pay and Klarna are available only when order value is over $100 (exclusive of shipping).

The products in the Limited Edition collection are produced in limited quantities and will be available only while stock lasts. We will not be restocking these items once they have sold out. The Limited Edition collection consist of the following products: Liberty Black Ltd Edt, Franklin Black Ltd Edt, Marlow Black Ltd Edt. 

Each item in the Limited Edition collection is crafted with unique design elements, materials, or features that distinguish from our regular product line. 

No discounts, promotional offers, or other offers are eligible for redemption towards the purchase of products within the Limited Edition collection. The pricing of these products is fixed and reflects their exclusivity and craftsmanship.

30-day return policy applies. If returning your shoes via post, the shoes and shoebox must be returned in the original external postage box to protect the product in transit. 

No discounts, promotional offers, or other offers are eligible for redemption towards the purchase of Isla. The pricing of these products is fixed and reflects their exclusivity.

Discount codes, vouchers, and coupons are valid for the specified amount, specified usage period, and specified number of uses only. Expiry date will apply. See discount code/voucher/coupon for specific details.

Discount codes, vouchers, and coupons are valid for use online at us.frankie4.com and in-store at FRANKIE4 Bellevue Square Concept Store, unless otherwise specified.

Discount codes, vouchers, and coupons must be applied at the checkout, for offer to apply.

Discount codes, vouchers, and coupons cannot be redeemed in conjunction with any other offer, discount, or promotion.

Discount codes, vouchers, and coupons cannot be redeemed for cash or backdated on other purchases.

Discount codes, vouchers, and coupons are available on full-priced footwear only, excluding Isla and the Limited Edition collection (in some cases, discount codes, vouchers, and coupons are valid on selected products/range of styles only – this will be specified in the specific offer's Terms & Conditions). Cannot be redeemed on gift cards, shoelaces, or socks.

Unless otherwise stated, standard 30-day return policy applies.

Gift Cards are available for purchase online at us.frankie4.com and in-store at FRANKIE4 Bellevue Square Concept Store. No discounts, offers, or other Gift Cards can be used when purchasing a Gift Card.

Gift Cards can be redeemed using the unique code, online at us.frankie4.com or in-store at FRANKIE4 Bellevue Square Concept Store. Gift Card is valid for 3 years from purchase, unique expiry listed on Gift Card.

Gift Cards remain valid until full value has been redeemed, or expiry date is reached (whichever comes first).

When an eligible order is returned for a refund to original payment method, if the original payment method is Gift Card, the refund will be processed back onto the original Gift Card.

Gift Cards are not redeemable for cash and are treated as currency; they cannot be replaced if lost or stolen.

Discount is valid for use online at us.frankie4.com and in-store at FRANKIE4 Bellevue Square Concept Store.

$20 discount is valid for first-time purchasers who sign up to email marketing only. Alternatively, $25 discount is valid for first-time purchasers who sign up to email & SMS marketing.

Discount is valid for one use per customer and expires 30 days after receiving the discount. 

Discount code must be applied at the checkout, for offer to apply. 

Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.

Discount cannot be redeemed for cash or backdated on other purchases. 

Discount is available on full-priced footwear only (excludes Isla and the Limited Edition collection) and cannot be redeemed on gift cards, shoelaces, or socks.

Standard 30-day return policy applies.

Below are the terms & conditions surrounding FRANKIE4 Product Review Coupon Offer. FRANKIE4 Footwear reserves the right to adjust these terms & conditions without prior notice.
 
Only one coupon ($30) will be issued per review. Review requests to online Customers are not guaranteed on all orders. Coupons are issued regardless of review content or star rating. Customers submitting reviews consent for these to be published on our website and to be used in our marketing. Coupon valid for full-priced footwear only (excludes Isla and the Limited Edition collection). Coupon valid for current available stock only. $30 Coupons will be sent to customers who only wrote a review through the email sent to them. Coupons are valid for 60 days after the issue date. No extensions on coupon. Coupons are valid for one time use. Not redeemable for cash or store credit. Coupons are not to be used in conjunction with any other offer. Maximum of 1 coupon valid per pair of shoes purchased. Multiple coupons cannot be redeemed on the same pair of shoes purchased. Coupons can be used online (us.frankie4.com) or in-store at our Bellevue Square Concept Store. Coupon codes must be used at checkout online. Coupon code emails must be shown to staff when purchasing in store. Coupons are not valid to be used with our independent stockists. Coupon emails can be forwarded to friends and family as a gift. Coupon amount is not refundable in cash if purchased products are returned.

Discount is valid for use online at us.frankie.com and in-store at Bellevue Square Concept Stores.

Discount is valid for $25 off full-priced footwear only (excludes Isla and the Limited Edition collection) and cannot be redeemed towards shoelaces, socks, or gift cards. 

Discount is valid for one use per customer and expires 30 days after date of issue.

Discount code must be applied at the checkout, for offer to apply. 

Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.

Discount cannot be redeemed for cash or backdated on other purchases. 

Standard 30-day return policy applies.

Healthcare Professionals Privilege Program

Discount is valid for use online at us.frankie4.com and in-store at Bellevue Square Concept Store.

Discount is valid for 15% off full-priced footwear only (excludes Isla and the Limited Edition collection).

Discount is valid for multiple uses per customer.

Discount code must be applied at the checkout, for offer to apply.

Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.

Discount cannot be redeemed for cash or backdated on other purchases.

Discount is available on full-priced footwear only (excludes Isla and the Limited Edition collection) and cannot be redeemed on gift cards, shoelaces, or socks.

Standard 30-day return policy applies.

Educators Professionals Privilege Program

Discount is valid for use online at us.frankie4.com and in-store at Bellevue Square Concept Store.

Discount is valid for 15% off full-priced footwear only (excludes Isla and the Limited Edition collection).

Discount is valid for multiple uses per customer.

Discount code must be applied at the checkout, for offer to apply.

Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.

Discount cannot be redeemed for cash or backdated on other purchases.

Discount is available on full-priced footwear only (excludes Isla and the Limited Edition collection) and cannot be redeemed on gift cards, shoelaces, or socks.

Standard 30-day return policy applies.

Overview:

Discount is valid for $25 off RRP of full-priced footwear styles (excludes Limited Edition collection, Isla, shoelaces, socks, and gift-cards).

Discount is valid for one use until 11:59PM (PST) Wednesday 31 December 2025.

Discount is valid for use online at http://us.frankie4.com and in-store at FRANKIE4 Bellevue Square Concept Store.

Discount code can be redeemed one time per customer.

Use of Discount:

Discount code must be applied at the checkout for offer to apply.

Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.

Discount cannot be redeemed for cash or backdated on other purchases.

Discount is available on full-priced footwear styles only (excludes Limited Edition collection, Isla, shoelaces, socks, and gift-cards) and cannot be redeemed on any other styles or products.

Standard 30-day return policy applies.

Definitions

“We”, “Our” or “Us” means Frankie4 Footwear USA Limited, 120 W Ewing St Ste #140 Seattle, WA 98119, https://us.frankie4.com.

“Customer” means any person who purchases goods from FRANKIE4 footwear.

“Promotion” means the offers available as outlined in these Terms and Conditions.

Promotion

This Promotion offers a curated range of discounted products at the checkout, available exclusively when a Customer purchases a full-priced style concurrently.

The styles offered within this Promotion are subject to change at any time at Our discretion.

The discounts of styles offered within this Promotion are subject to change at any time at Our discretion.

No backdating of previous styles or discounts is available.

Only the styles shown within this Promotion at the checkout are available within this Promotion. Discounts cannot be extended to other styles that are not shown in this Promotion.

The Promotion may be altered or withdrawn entirely at Our discretion without prior notice. The Promotion has no set end date and not available forever.

Return conditions apply to all purchases made under this promotion, as outlined in our Sale Items Return Policy.

This Promotion is not available in conjunction with any other offer, discount, or promotion.

We reserve the right to amend these Terms and Conditions at any time without prior notice

Definitions:

“We”, “Our” or “Us” means Frankie4 Footwear USA Limited, 120 W Ewing St Ste #140 Seattle, WA 98119, https://us.frankie4.com.

“Customer” means any person who purchases goods from FRANKIE4 footwear.

“Promotion” means all sale offers available during the Promotion Period.

“Promotion Period” for online (https://us.frankie4.com) is 12AM (PDT) Monday 12 May 2025 – 11.59PM (PDT) Sunday 18 May 2025 and for FRANKIE4 Bellevue Square Concept Store is during trading hours Monday 12 May 2025 – Sunday 18 May 2025.

Sale Overview:

A select range of footwear styles will be marked down to $69, $99, and $129. All prices are as marked online and at the checkout. This sale is available online at https://us.frankie4.com and in-store at FRANKIE4 Bellevue Square Concept Store only. Sale prices are not available at independent retailers. Sale styles are considered a final sale product and are not eligible for return (unless faulty). Select footwear styles only available at the sale price during the specified promotion period and while stocks last. No rainchecks or backdating of sale prices available for this promotion. This promotion is not available in-store or at independent stockists. These Terms & Conditions comply with American Consumer Law.

Return Policy:

Styles marked down to $69, $99, $129: Sales under this offer are considered a final sale product and are not eligible for return (unless faulty). No exchanges, store credits, or refunds available on change of mind for products included in this promotion (this includes purchasing the wrong size).

Sale Prices:

All sale prices are as marked online (at the checkout) during the Promotion Period.

No rainchecks or backdating of sale prices available for this promotion.

While great care has been taken to ensure accuracy of all prices and descriptions, we reserve the right to correct any errors and adjust prices, especially for GST, customs duty or other statutory charges that are out of our control.

Stock Availability:

All offers during the Promotion Period are available while stocks last. We are unable to hold stock aside during the Promotion Period. All available stock for the Promotion is loaded online, and available in-store at Bellevue Square Concept Store. Stock will be sold on a ‘first in’ basis. If the style & size you're after is not available online or in-store at Bellevue Square Concept Store, this does mean that we have sold out. We will not be restocking during the Promotion Period. No rainchecks or backdating of sale prices available for this promotion.

NO PURCHASE IS NECESSARY TO ENTER OR WIN. A PURCHASE DOES NOT INCREASE THE CHANCES OF WINNING.

1. Eligibility: Giveaway (the "Giveaway") is open only to those who sign up at the online giveaway page and who are at least 21+ years old at the time of entry. The giveaway is open only to legal residents of the United States, excluding Rhode Island residents, and is void where prohibited by law. The Giveaway is open only to those who are able to truthfully and accurately complete all sections of the entry form including the 'Health Profession' field. Employees of FRANKIE4 (the "Sponsor") their respective affiliates, subsidiaries, advertising and promotion agencies, suppliers and their immediate family members and/or those living in the same household of each are not eligible to participate in the Giveaway. The Giveaway is subject to all applicable federal, state and local laws and regulations. Void where prohibited. 

2. Agreement to Rules: By participating, you agree to be fully unconditionally bound by these Rules, and you represent and warrant that you meet the eligibility requirements set forth herein. In addition, you agree to accept the decisions of FRANKIE4, as final and binding as it relates to the content. The Giveaway is subject to all applicable federal, state and local laws.

3. Giveaway Period: Entries will be accepted online starting at 12:00AM Monday 12th May 2025 and ending 11:59PM Sunday 18th May 2025. All online entries must be received by 11:59PM Sunday 18th May 2025. All times are (GMT-07:00) Pacific Daylight Time.

4. How to Enter: The Giveaway must be entered by submitting an entry using the online form provided on https://us.frankie4.com/pages/international-nurses-week-competition. The entry must fulfill all Giveaway requirements, as specified, to be eligible to win a prize. Entries that are not complete or do not adhere to the rules or specifications may be disqualified at the sole discretion of FRANKIE4, Bandolier, and 21 Scrubs. You may enter the giveaway once only and you must fill in the information requested. You may not enter more times than indicated by using multiple e-mail addresses, identities or devices in an attempt to circumvent the rules. If you use fraudulent methods or otherwise attempt to circumvent the rules your submission may be removed from eligibility at the sole discretion of FRANKIE4, Bandolier, and 21 Scrubs. There is a limit of one (1) entry and ten (10) bonus referral entries (maximum 11 entries total) per person during the Giveaway Period. Upon valid entry, you will have the opportunity to share your unique referral link to the online entry page with other eligible persons. If an eligible person completes a valid entry through your unique referral link ("referral entry"), this will reward the referrer (you) with a bonus entry. Ten (10) bonus entries available per person, to a maximum of eleven (11) total entries per person.

5. Prize: There will be one (1) Winner who will win the Prize. The Prize is a $200 FRANKIE4 Voucher (expires 31/05/2028), a $200 Bandolier Voucher (expires 31/05/2028), and a $200 21 Scrubs Voucher (expires 31/05/2028). You are not guaranteed to win a prize and your chance of winning is dependent on the total number of eligible entries received. The specifics of the prize shall be solely determined by the Sponsors. No cash or other prize substitution permitted except at Sponsor's discretion. The prize is nontransferable. Any and all prize related expenses, including without limitation any and all federal, state, and local taxes shall be the sole responsibility of the winner. No substitution of prize or transfer/assignment of prize to others or request for the cash equivalent by winners is permitted. Acceptance of prize constitutes permission for FRANKIE4, Bandolier, and 21 Scrubs to use winner's name, likeness, and entry for purposes of advertising and trade without further compensation, unless prohibited by law.

6. Odds: The odds of winning depend on the number of eligible entries received.

7. Winner selection and notification: Winners of the Giveaway will be selected in a random drawing under the supervision of the Sponsors. We use ViralSweep to administer this Giveaway and randomly draw the Winner. By entering the competition the Participant acknowledges that the information provided will be transferred to ViralSweep for processing in accordance with their Privacy Policy and Terms. Winners will be notified via e-mail to the e-mail address they entered the Giveaway with within five (5) days following the winner selection. FRANKIE4, Bandolier, and 21 Scrubs shall have no liability for a winner's failure to receive notices due to winners' spam, junk e-mail or other security settings or for winners' provision of incorrect or otherwise non-functioning contact information. If the selected winner cannot be contacted, is ineligible, fails to claim the prize within 15 days from the time award notification was sent, or fails to timely return a completed and executed declaration and releases as required, prize may be forfeited and an alternate winner selected. The receipt by winner of the prize offered in this Giveaway is conditioned upon compliance with any and all federal and state laws and regulations. ANY VIOLATION OF THESE OFFICIAL RULES BY ANY WINNER (AT SPONSOR'S SOLE DISCRETION) WILL RESULT IN SUCH WINNER'S DISQUALIFICATION AS WINNER OF THE GIVEAWAY AND ALL PRIVILEGES AS WINNER WILL BE IMMEDIATELY TERMINATED.

8. Rights Granted by you: By entering this content you understand that FRANKIE4, Bandolier, and 21 Scrubs, anyone acting on behalf of FRANKIE4, Bandolier, or 21 Scrubs, or their respective licensees, successors and assigns will have the right, where permitted by law, without any further notice, review or consent to print, publish, broadcast, distribute, and use, worldwide in any media now known or hereafter in perpetuity and throughout the World, your entry, including, without limitation, the entry and winner's name (first name and initial of surname), state of residence, or statements about the Giveaway, and biographical information as news, publicity or information and for trade, advertising, public relations and promotional purposes without any further compensation.

9. Terms: FRANKIE4, Bandolier, and 21 Scrubs reserves the right, in their sole discretion to cancel, terminate, modify or suspend the Giveaway should (in their sole discretion) a virus, bugs, non-authorized human intervention, fraud or other causes beyond its control corrupt or affect the administration, security, fairness or proper conduct of the Giveaway. In such case, FRANKIE4, Bandolier, and 21 Scrubs, may select the recipients from all eligible entries received prior to and/or after (if appropriate) the action taken by FRANKIE4, Bandolier, and 21 Scrubs. FRANKIE4, Bandolier, and 21 Scrubs reserves the right at their sole discretion to disqualify any individual who tampers or attempts to tamper with the entry process or the operation of the Giveaway or website or violates these Terms & Conditions. FRANKIE4, Bandolier, and 21 Scrubs has the right, in their sole discretion, to maintain the integrity of the Giveaway, to void votes for any reason, including, but not limited to; multiple entries from the same user from different IP addresses; multiple entries from the same computer in excess of that allowed by Giveaway rules; or the use of bots, macros or scripts or other technical means for entering. Any attempt by an entrant to deliberately damage any web site or undermine the legitimate operation of the Giveaway may be a violation of criminal and civil laws and should such an attempt be made, FRANKIE4, Bandolier, and 21 Scrubs reserves the right to seek damages from any such person to the fullest extent permitted by law. By entering the Giveaway, you consent to receiving email marketing messages from FRANKIE4, Bandolier, and 21 Scrubs at the email address provided by you in the entry form. You can unsubscribe at any time by clicking the opt-out link.

10. Limitation of Liability: By entering you agree to release and hold harmless FRANKIE4, Bandolier, and 21 Scrubs and their subsidiaries, affiliates, advertising and promotion agencies, partners, representatives, agents, successors, assigns, employees, officers and directors from any liability, illness, injury, death, loss, litigation, claim or damage that may occur, directly or indirectly, whether caused by negligence or not, from (i) such entrant's participation in the Giveaway and/or his/her acceptance, possession, use, or misuse of any prize or any portion thereof, (ii) technical failures of any kind, including but not limited to the malfunctioning of any computer, cable, network, hardware or software; (iii) the unavailability or inaccessibility of any transmissions or telephone or Internet service; (iv) unauthorized human intervention in any part of the entry process or the Promotion; (v) electronic or human error which may occur in the administration of the Promotion or the processing of entries.

11. Disputes: THIS GIVEAWAY IS GOVERNED BY THE LAWS OF United States AND Washington, WITHOUT RESPECT TO CONFLICT OF LAW DOCTRINES. As a condition of participating in this Giveaway, participant agrees that any and all disputes which cannot be resolved between the parties, and causes of action arising out of or connected with this Giveaway, shall be resolved individually, without resort to any form of class action, exclusively before a court located in Washington having jurisdiction. Further, in any such dispute, under no circumstances will participant be permitted to obtain awards for, and hereby waives all rights to claim punitive, incidental, or consequential damages, including reasonable attorneys' fees, other than participant's actual out-of-pocket expenses (i.e. costs associated with entering this Giveaway), and participant further waives all rights to have damages multiplied or increased.

12. Privacy Policy: Information submitted with an entry is subject to FRANKIE4's Privacy Policy, Bandolier's Privacy Policy, and 21 Scrubs' Privacy Policy.

13. Winners List: For the name of the winner, please contact us at info@frankie4.com and in the body of the email type 'Please e-mail me the winner for the International Nurses Week Competition'.

14. Sponsors: The Sponsors of the Giveaway are FRANKIE4 (120 W Ewing St Ste #140 Seattle, WA 98119), Bandolier (137 N Larchmont Ave., #221, Los Angeles CA 90048), and 21 Scrubs (8 Bay Road, Russell Lea, NSW 2046, Australia). 15. This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook, Twitter, Youtube, Pinterest, LinkedIn or Google. You understand that you are providing your information to the owner of this Giveaway and not to Facebook, Twitter, Youtube, Pinterest, LinkedIn or Google.