Please allow for dispatch timeframes of 3 to 4 business days for your order to be packed and dispatched from our warehouse.

You will receive a shipping update via email as soon as your order is on its way to you.

We offer complimentary Ground Shipping on all orders in the contiguous United States over $100. Orders under $100 will incur a $10 shipping fee.

We collect taxes on orders placed in the state of Washington. Orders shipped outside of Washington will not be charged US Sales Tax.

Orders are shipped from Seattle, Washington. Shipping timeframes will vary between 3-7 business days, depending on the delivery address.

At this stage we are unable to offer shipping to Alaska, Hawaii or US Territories.

Once your order has been packed and dispatched (please allow 2-3 business days in standard times, or up to 5 in busy periods), you will receive an email with tracking details so that you can follow the delivery of your new shoes.

We are unable to offer International Shipping through our US Store. At this stage we are also unable to offer shipping to Alaska, Hawaii or US Territories.

Head over to our AU Store (frankie4.com) for complimentary INTL Shipping on all orders over $150AUD.