UPS Next Day Air® orders placed before 12pm PT will be dispatched same day (Mon-Fri). 

For all other shipping method orders, please allow 1-2 business days for dispatch. Keep an eye out for your shipping update with tracking details. 

Ground Shipping: We offer complimentary ground shipping on all orders in the contiguous United States over $100. Orders under $100 will incur a $10 shipping fee. Delivery timeframes vary between 3-7 business days (excludes weekends and public holidays), depending on delivery address.

Express Shipping: Express Shipping (UPS 2-Day & UPS Next Day) is also available for customers in the contiguous United States, with the cost & delivery timeframes calculated at checkout. Delivery timeframes exclude weekends and public holidays.

Shipping Delays: Snow and blizzard conditions in the Pacific Northwest, Northern Plains, and Great Lakes regions of the U.S. (Washington, Idaho, North Dakota, South Dakota, Nebraska, Minnesota, Iowa, Illinois, Wisconsin, Indiana, Ohio, and Michigan) may impact the processing, transportation, and delivery of mail and packages.

Shipping Delays - Northeast US: Due to severe conditions from the US winter weather please expect shipping and handling delays with UPS and USPS for the following regions: Northeast, Northern Plains, Great Lakes, Ohio Valley, Southwest, Southern Plains, Midwest, Ohio Valley, and Southeast. These disruptions are the result of circumstances beyond that carriers control and they will work to ensure that shipments arrive at their final destinations as quickly as possible. For more information, see here.

We collect taxes on orders placed in the state of Washington. Orders shipped outside of Washington will not be charged US Sales Tax.

At this stage we are unable to offer shipping to Alaska, Hawaii or US Territories. 

Once your order has been packed and dispatched you will receive an email with tracking details so that you can follow the delivery of your new shoes.

We are unable to offer International Shipping through our US Store. At this stage we are also unable to offer shipping to Alaska, Hawaii or US Territories.

Head over to our AU Store (frankie4.com) for complimentary INTL Shipping on all orders over $350AUD.