Last updated: July 2024

We are FRANKIE4 footwear. In these terms and conditions. “we”, “us”, or “FRANKIE4” means Frankie4 Footwear US Limited and related parties, including its parent company, Frankie4 Holdings Pty Ltd and affiliates FrankieB Pty Ltd, collectively trading as Frankie4 (unless otherwise stated).

By browsing, accessing, using, or ordering a product through our website at https://us.frankie4.com (our “Website”), you agree to be legally bound by these Terms and Conditions. These Terms and Conditions are to be read in conjunction with any additional terms and conditions or policies we provide (collectively, referred to as “Terms”), including but not limited to our Privacy Policy, Shipping Policy, and Returns Policy.

Please make sure you have read and understood these Terms before placing your order or otherwise using our Website. If you do not agree with any of these Terms, you should not use or access (or continue to use or access) the Website or place any orders through the Website. If you have any questions, reach out to our Customer Care team at info@frankie4.com.

We may change these Terms at any time and without notice to you. The revised Terms will be made available on our Website. We may also notify you of any material changes either through a pop-up notice, e-mail or through other reasonable means. Any such changes will only apply to orders submitted after the date on which the changes have been posted and made effective. So make sure you regularly check the Website in case there are any changes made, including before you place an order. By continuing to use the Website after we post any updates to these Terms, you will be deemed to have agreed to such revised Terms.

The Website is intended only for users who are at least 18 years of age.

Arbitration notice and class action waiver: except for certain types of disputes described in the arbitration section below or where prohibited by applicable law, you agree that disputes between you and us will be resolved by binding, individual arbitration and you waive your right to participate in a class action lawsuit or class-wide arbitration.

Our Privacy Policy, which is incorporated into these Terms, further describes the collection and use of information on the Website. Our use of any personally identifiable information (name, etc.) you provide via the Website shall be governed by our Privacy Policy.

Notwithstanding the foregoing, we may disclose any information we have about you (including your identity) to government or law enforcement officials or private parties. if we believe in good faith that such disclosures are necessary to respond to claims and legal process (including, but not limited to, subpoenas), to comply with applicable laws, to protect the property and rights of Company, you or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to pose a risk of being, or is illegal, unethical or legally actionable. This may include responding to legal requests from jurisdictions outside of the United States where we have a good faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards.

Additional terms and conditions may apply to purchases of FRANKIE4 products, all of which terms when posted on the Website or provided during the ordering process, are made a part of these Terms by this reference. You agree to abide by such additional policies, including where applicable representing that you are of sufficient legal age to purchase, possess or use the products and have authorization to use any credit card or other payment provider account used in your purchase. Our obligations, if any, with regard to our products are governed solely by these Terms, including any additional policies pursuant to which they are provided.

We may make changes to any products or services offered on the Website, or to the applicable prices for any such products or services, at any time, without notice. We reserve the right to discontinue any products at any time for any reason.

All intellectual property in and relating to the products, including all patent, copyright, trademark and other proprietary rights, remain the property of FRANKIE4. All orders of Products must be for your personal use only. By purchasing products, you hereby agree not to resell or distribute such products for any commercial purposes absent a separate written agreement with FRANKIE4. All orders are subject to our acceptance or rejection based on availability, noncompliance with these Terms or any other reason as determined in our sole discretion. We also reserve the right, in our sole discretion, to take steps to verify your identity to process your order. We will either not charge you or refund the charges for orders that we cancel or do not process.

The prices displayed at us.FRANKIE4.com represent the full retail price and are subject to change in our discretion. Prices listed do not include applicable sales tax. Applicable sales tax will be included on the final check out screen. You are responsible for any other taxes, duties or other liabilities imposed by any government agency, including without limitation, any customs duty, or any value added tax imposed on any product or services acquired or ordered by you from our Website. We may occasionally run promotions or provide limited-time offers for our products. Please review the promotion or offer for eligibility and other terms and conditions.

The delivery charge for each order will be the same, regardless of the size or weight of your order. The cost delivery method is indicated during the check-out process. Please see our Shipping Policy for information on our standard delivery fees

If we’re unable to deliver your order in full (and have to make more than one delivery), there won’t be an additional charge for more deliveries. After you’ve placed your order, you should be able to track your package’s journey to you. Prices in-store and online may vary. For more information, please visit our shipping and delivery page.

All orders are subject to availability and confirmation of the order price. FRANKIE4 reserves the right to accept or reject your order for any reason, including, without limitation, the unavailability of any product, an error in the price or the product description posted on this website, or an error in your order. While we try and ensure that all details, descriptions, and prices that appear on the Website are accurate, errors (including processing errors) may occur. If we discover an error in the price or payment of any goods which you have ordered, we will contact you and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If the order is cancelled and you have already paid for the goods, you will receive a full refund. If any product ordered is not as described, your sole remedy is to return it in original condition in accordance with our Return Policy.

We reserve the right to refuse or cancel any order and/or to close or freeze your account (even if we have previously confirmed your order) if we noticed something unusual on an order or an account. If your order is refused or cancelled, or your account closed or frozen, please contact our Customer Care department.

Before you finalize your order, you’ll be given a few delivery options as well as estimated delivery dates that depend on the delivery address. Once you’ve placed your order and it is ready for shipment, you will receive an email confirmation with your expected delivery details (including a tracking number so you can track your order).

Unless expressly stated otherwise, all shipping times are good-faith approximations only, based on the total estimated time to process your order. Please note that this is not a guaranteed delivery date for your order. Shipments to some areas may take longer due to the frequency of deliveries to the delivery zip code, delays in inventory or packaging, transit time to the delivery provider, and transit time to the delivery address.

Title and risk of loss passes to you upon our delivery of the products to the shipment carrier.

You can review more information on Shipping and Delivery at us.frankie4.com.

FRANKIE4 will issue a refund on any purchases returned in accordance with our “Online Returns Policy”—provided all items are returned in their original condition.

If you request a refund for an item during the time frames outlined in our “Online Returns Policy” but you can't return the product to us for some reason, please contact Customer Care. All refunds will be at our discretion.

Payment before delivery:

Except as expressly set forth below, it is our policy to process all charges in full at the time an order is submitted. By submitting an order on the Website, you agree that your credit card or other payment account will be charged in full for the balance of your order at the time the order is submitted. You agree to be responsible for any payment processing fees charges by your card issuer or other payment provider. As set forth in our Privacy Policy, we may use a third-party service party to process your payment.

Credit card or debit card

You can enter your payment details at the time you place your order using a valid credit or debit card (VISA, Mastercard or AMEX). FRANKIE4 reserves the right to check the validity of the credit or debit card, its credit status in relation to the order value, and whether the address data of the purchaser is correct. We are not responsible if your card issuer declines to authorize payment for any reason. In the event of unusual activity, FRANKIE4 reserves the right to suspend payment temporarily or permanently via your credit card or debit card and we may contact you, your bank or any other relevant third party to report such unusual activity.

PayPal

When paying with PayPal, we may need to check the validity of the PayPal account, that there are enough funds to cover the purchase sum and validate your billing address. We are not responsible if PayPal declines to authorize payment for any reason. FRANKIE4 reserves the right to deny any purchase if necessary.

Gift Card

You can choose to pay all, or part of your order placed on our website with FRANKIE4 gift cards.

Payment after delivery:

Afterpay, Shop Pay and Klarna
When you place an order with Afterpay or Klarna, you agree to pay for your order in regular instalments. When you place an order with Shop Pay, you're able to pay in full at checkout or pay for your order in equal instalments. Please refer to the terms and conditions of Afterpay, Shop Pay and Klarna when purchasing FRANKIE4 products using these payment services. FRANKIE4 does not control any of these services and is not responsible for the contents, services or information provided by such services, including how they handle your information. You should review the terms and conditions and privacy policy of the service before using.

If you’re the recipient of a Promo Code you can use it to reduce the price of specified products. Each Promo Code has its own terms, which we will make clear at the time it’s issued to you. Unless specified otherwise, Promo Codes cannot be used to buy FRANKIE4 gift cards.

If you’re given a unique Promo Code that is meant for your individual use and is not transferable. Please keep it confidential and don’t let anyone else use it. FRANKIE4 reserves the right to cancel any Promo Code or Gift Cards in its sole discretion where fraud or misuse is suspected.

We work hard to accurately display the attributes of our products, including composition and colors. The hues and other image details you see will depend on your computer system, so we cannot guarantee an accurate display of our products. FRANKIE4 is not responsible for any such variations in respect of your order.

Unless otherwise stated, any additional items and accessories styled or shown in a product image are for display purposes only and are not included in the listed price. You must ensure that you carefully read the product title and description before purchasing anything from our Website.

You are not required to sign up or register for an account in order to browse our Website or place an order. However, FRANKIE4 offers the ability for you to create an online account.

You must provide true and factual information when creating an online account. You must keep your username and password confidential at all times. FRANKIE4 is entitled to assume that anybody accessing your account using your confidential username and password is you and you will be responsible for any activities that occur under your account. If you become aware of any unauthorized use of your account or any other breach of security, you agree to promptly notify us. We reserve the right to disable or suspend any user, account or password at any time for any reason, with or without prior notice to you.

Be aware that others may access your account and private information if you do not sign-out before ending your session with FRANKIE4. Be particularly cautious when using public computers or devices that do not automatically log you out when you exit your browser. We will not be liable for any loss you may incur as the result of someone else using your account, either with or without your knowledge.

From time to time, FRANKIE4 may promote, or advertise events, offers, items, services or other activities that may be conducted online or offline or which may be conducted by third parties. These events, items, services or other activities may be subject to separate terms and conditions. You acknowledge that you participate in any of these activities entirely at your own risk and in accordance with those separate terms and conditions.

Our Website may feature or display hyperlinks and pointers to websites operated by third parties. Such websites do not form part of our Website and are not under our control. The inclusion of links to such websites does not imply any endorsement of any website or the content, products or services offered, advertised, endorsed or promoted by any third party, or of any company or person. We do not accept any responsibility for the contents of any such hyperlink or linked website. If you decide to access any third party website or acquire any third party products or services, you do so entirely at your own risk. FRANKIE4 DISCLAIMS ANY WARRANTY OR LIABILITY FOR ANY THIRD PARTY PRODUCTS OR SERVICES.

You expressly agree that use of the website and purchase of any product is at your sole risk. Other than as expressly set forth herein or on the website, the website and content and all products are provided on an "As is" and "As available" basis without warranty of any kind, either express or implied. Without limiting the foregoing and to the fullest extent permitted by law, FRANKIE4 and its affiliates and their respective officers, directors, managers, employees, partners, successors, agents, commercial manufacturers and other partners, and their related companies disclaim any and all warranties including any: (1) warranties that the website or any product(s) will meet your requirements; (2) warranties concerning the availability, accuracy, security, usefulness, timeliness, or informational content of the website or any product or service; (3) warranties of title, non-infringement, merchantability, or fitness for a particular purpose; (4) warranties for products received through or advertised on our site or accessed through the site; (5) warranties that your use of the website will be secure or uninterrupted; virus-free or error-free and (6) warranties that errors in the website or any products will be corrected. Any information provided regarding our products are not intended to replace professional or medical advice. In no event should any information provided by us or relating to the products be used as a substitute for the advice of a health professional.

You understand and agree that FRANKIE4 and its affiliates and their respective officers, directors, managers, employees, partners, successors, agents, commercial manufacturers and other partners, and their related companies will not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, or any damages for loss of profits, use, data or other intangible losses arising out of, relating to, orin any way connected with the website, products or this agreement, even if it has been advised of the possibilities of those damages, resulting from your use or inability to use the website, products and services or content, the cost of obtaining substitute products and services, the statements or conduct of any third party, viruses or malicious code, or any other matter related to the website, products and services or content. You understand and agree that your use of the website is predicated upon your waiver of any right to participate in a class action suit for any losses or damages resulting from your use of the website.You agree that any claim you may have arising out of or related to FRANKIE4, the website or any products must be filed within one year after such claim arises, otherwise your claim is permanently barred. In no event will our liability to you be in excess of the greater of (I) the price you paid to us for the product giving rise to the liablity or $50.00. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

You indemnify and hold us and our related entities, affiliates, and our and their respective officers, agents, and employees, harmless from and against any and all claims, demands, proceedings, losses and damages (actual, special and consequential) of every kind and nature, known and unknown, including reasonable legal fees, due toor arising out of your breach of these Terms or your breach of any law or the rights of a third party.

The Website and all content on the Website, as well as the selection and arrangement thereof, are the sole property of FRANKIE4 and/or its licensors and are protected by patent, copyright, trademark and other intellectual property laws and may not be used except in accordance with these Terms or with our express written consent.

All trademarks, service marks, trade names, logos and trade dress, whether registered or unregistered (collectively the "Marks") that appear on the Website are proprietary to FRANKIE4. You may not display or reproduce the Marks other than with our prior written consent, and you may not remove or otherwise modify any trademark notices from any content on the Website or our products. The Marks are protected by trademark, trade dress, copyright, and various other intellectual property rights and unfair competition laws.

All intellectual property rights in and to the products, including all patent, copyright, trademark, design rights and other proprietary rights, are the exclusive property of FRANKIE4 and may not be used except in accordance with these Terms or our express written consent.

Any use or attempted use of the Website (i) for any unlawful, unauthorized, fraudulent or malicious purpose, (ii) that could damage, disable, overburden, or impair any server, or the network(s) connected to any server, (iii) that could interfere with any other party's use and enjoyment of the website, (iv) to gain unauthorized access to any other accounts, computer systems or networks connected to any server or systems through hacking, password mining or any other means, (v) to access systems, data or information not intended by FRANKIE4 to be made accessible to a user, (vi) to obtain, or attempt to obtain, any materials or information through any means not intentionally made available by FRANKIE4, or (vii) other than the business purpose for which it was intended, is prohibited. In addition, in connection with your use of the Website, you agree you will not:

• Upload, post or transmit any message, information, data, text, software or images, or other content ("Customer Content") that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, or otherwise objectionable, that constitutes hate speech or that may invade another's right of privacy or publicity;
• Post or transmit Customer Content oruse the Website in any way that encourages conduct that would constitute a criminal offense, give rise to civil liability, targetor incites violence or hatred against individuals or groups based on certain characteristics, such as race, ethnicity, religion, disability gender, age or sexual orientation.
• Create a false identityfor the purpose of misleading others or impersonate any person or entity, including, without limitation, any FRANKIE4 representative or government, military or law enforcement representative, or falsely state or otherwise misrepresent your affiliation with a person, institution or entity;
• Upload, post or transmit any material that you do not have a right to reproduce, display or transmit including any material that infringes any patent, trademark, service mark, trade secret, copyright or other proprietary rights of any party;
• Upload files that contain viruses, Trojan horses, worms, time bombs, cancel-bots, corrupted files, or any other similar software or programs that may damage the operation of another's computer or property of another;
• Upload or transmit any unsolicited advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes" or any other form of solicitation, commercial or otherwise;
• Violate any applicable local, state, national or international law;
• Probe, scan, test the vulnerability of or breach the authentication measures of, this Website or any related networks or systems;
• Register, subscribe, attempt to register, attempt to subscribe, unsubscribe, or attempt to unsubscribe, any party for any products if you are not expressly authorized by such party to do so;
• Harvest or otherwise collect information about others, including e-mail addresses; or
• Use any robot, spider, scraper, or other automated or manual means to access this Website, or copy any content or information on this Website.

By posting or uploading any Customer Content, you represent and warrant that you have the lawful right to reproduce and distribute such Customer Content and grant the licenses herein. You hereby grant FRANKIE4 a sub-licensable, transferable, perpetual, nonexclusive, worldwide, royalty-free license to (in any media, whether now known or not currently known or invented) link to, utilize, use, publicly perform, publicly display, reproduce, distribute, edit, adapt, modify and prepare derivative works of the Customer Content for our business purposes.

We reserve the right, but do not undertake the obligation, to monitor your use of the Website and Customer Content and to take whatever lawful actions we may deem appropriate in response to actual or suspected violations of these Terms, including, without limitation, the suspension or termination of your access and/or account. We may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrong. We reserve the right at all times to disclose any information as we deem necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in our sole discretion.

We welcome your comments regarding this Website and our products. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, "Comments") regarding the Website or our Products shall be the exclusive property of FRANKIE4. Your submission of any such Comments shall constitute an assignment to FRANKIE4 of all worldwide right, title and interest in and to all copyright and other intellectual property rights in the Comments. We will be entitled to use such Comments to improve, enhance or modify the Website or products or to create new products and services without restriction and without attribution or compensation to you in any way. You may not use a false email address or otherwise attempt to falsely assume the identity of any person or entity, or to mislead as to the origin of any Comments.

You consent to receive electronic communications from FRANKIE4 either in the form of email sent to you at the email address listed on your account or by communications posted on the Website for any purpose. You acknowledge and agree that any electronic communication in the form of such email or posting on the Website shall satisfy any legal requirement that such communication be in writing.

You further agree that if you have consented to receipt of text message in setting up your account or purchasing a product, we may communicate with you and provide notices to you via text message, including notifications relating to any product orders and delivery, text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. You are not required to consent to text messages in order to register an account or purchase a product. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

If you wish to unsubscribe from receiving email or text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out.

The Website and all content on the Website, as well as the selection and arrangement thereof, are the sole property of FRANKIE4 and/or its licensors and are protected by patent, copyright, trademark and other intellectual property laws and may not be used except in accordance with these Terms or with our express written consent.

All trademarks, service marks, trade names, logos and trade dress, whether registered or unregistered (collectively the "Marks") that appear on the Website are proprietary to FRANKIE4. You may not display or reproduce the Marks other than with our prior written consent, and you may not remove or otherwise modify any trademark notices from any content on the Website or our products. The Marks are protected by trademark, trade dress, copyright, and various other intellectual property rights and unfair competition laws.

All intellectual property rights in and to the products, including all patent, copyright, trademark, design rights and other proprietary rights, are the exclusive property of FRANKIE4 and may not be used except in accordance with these Terms or our express written consent.

These Terms, use of the Website and purchase of products shall be governed by the laws of the State of Washington without application of any conflict of laws provisions that would require use of any other state’s law. The U.N. Convention for the International Sale of Goods shall not apply. Subject to the Arbitration Agreement below, you agree that any disputes arising out of or relating to this Agreement shall be litigated only in state or federal court in the state of Washington, and you hereby submit to the personal jurisdiction of such courts and agree not to contest venue.

Force majeure: If we are unable to perform in whole or in part, any obligation under these Terms, including delivery of product, as a result of any fact, circumstance, or matter beyond our reasonable control, we are relieved of that obligation to the extent and for the period that it we are unable to perform the obligation. You agree that FRANKIE4 will not be held liable for any delay or failure in performance of any part of our services to you.

Arbitration Agreement. The exclusive means of resolving any dispute or claim arising out of or relating to these Terms (including any alleged breach thereof) or the products shall be by binding non-appearance-based arbitration (the provisions of this Section being referred to as the “Arbitration Agreement”). In the event a party elects arbitration, they shall initiate such arbitration before a single arbitrator through an established alternative dispute resolution (“ADR”) provider mutually agreed upon by the parties, or, if no agreement is reached within ten (10) days of a request for agreement, then according to the rules (“Rules”) of the American Arbitration Association. The ADR provider and the parties must comply with the following rules: (a) the arbitration shall be conducted by telephone, online and/or be solely based on written submissions, the specific manner shall be chosen by the party initiating the arbitration; (b) the arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties; and (c) any judgment on the award rendered by the arbitrator shall be final and may be entered in any court of competent jurisdiction. All aspects of the arbitration shall be treated as confidential, as provided in the Rules. Before making any disclosure permitted by the Rules, a party shall give written notice to the other party and afford such party a reasonable opportunity to protect its interests. Notwithstanding the foregoing, FRANKIE4 may bring a lawsuit solely for injunctive relief to stop unauthorized use or abuse of the Website or products, disclosure of our confidential information or trade secrets, or intellectual property infringement (for example, trademark, trade secret, copyright, or patent rights) without first engaging in the dispute resolution process described above. Any proceeding to enforce this Arbitration Agreement, including any proceeding to confirm, modify, or vacate an arbitration award, may be commenced in any court of competent jurisdiction. If you or we pursue arbitration, the arbitration action must be initiated within the statute of limitations (i.e., the legal deadline for filing a claim) and within any deadline imposed under the Rules for the relevant claim.

Waiver of Jury Trial. Except as otherwise set forth herein, each party irrevocably and unconditionally waives any right it may have to a trial by jury for any legal action arising out of or relating to this Agreement or the transactions contemplated hereby.

Class Action Waiver. Any proceedings to resolve or litigate any dispute in any forum will be conducted solely on an individual basis. Neither you nor we will seek to have any dispute heard as a class action or in any other proceeding in which either party acts or proposes to act in a representative capacity, and each party hereby waives any right to assert consolidated claims with respect to any disputes subject to arbitration under these Terms or any disputes between the parties. No arbitration or proceeding will be combined with another without the prior written consent of all parties to all affected arbitrations or proceedings.

These Terms, including our policies incorporated herein, constitutes the entire agreement between you and FRANKIE4 with regard to your use of the Website and purchase of products, and any and all other written or oral agreements or understandings previously existing between you and FRANKIE4 with respect to such use or purchase are hereby superseded and cancelled. Any conflicting terms on any purchase order or other documentation provided by you in connection with your use of the Website or purchase of products are hereby rejected and shall be void and of no effect. If any of the provisions of these Terms are held by a court or other tribunal of competent jurisdiction to be void or unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of these Terms, so that the Terms shall remain in full force and effect. Our failure to insist on or enforce strict performance of any of these Terms shall not be construed as a waiver by us of any provision or any right it has to enforce such terms in the future, nor shall any course of conduct between FRANKIE4 and you or any other party be deemed to modify any provision of these Terms. These Terms may only be amended by written agreement executed by each of the parties. These Terms shall not be interpreted or construed to confer any rights or remedies on any third parties.

FRANKIE4 footwear

Contact Details: FRANKIE4 Customer Care Team

Email: info@frankie4.com

Telephone: (844) 364-4544

FRANKIE4 respects the intellectual property of others, and we require our users to do the same while using our Website.

FRANKIE4 reserves the right to determine what constitutes inappropriate behavior and to ban offenders at its sole discretion and/or take other action against users who infringe the copyright rights of others. If you believe that your work has been copied and is accessible on the Website in a way that constitutes copyright infringement, you may notify us by providing the following information (as required by the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act, 17 U.S.C. sec. 512):

• A physical or electronic signature of person authorized to act on behalf of the copyright holder of an exclusive right that is allegedly infringed;
• Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works at a single online website are covered by a single notification, a representative list of such works at that website;
• Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material;
• Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number, and if available, an electronic mail address at which the complaining party may be contacted;
• A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright of FANKIE4, its agent, or the law; and
• A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the service provider of an exclusive right that is allegedly infringed.

We suggest that you consult your legal advisor before filing a notice or counter-notice. Also, be aware that there can be penalties for false claims. Please send Copyright infringement claim notices to:

Frankie4 Footwear US Limited

Attn: Copyright Support

Email: info@frankie4.com